Shipping

Shipping costs €9 and is free for orders of 95€ or more. Delivery takes place from 1 to 3 working days from the order date. For Sicily, Calabria and Sardinia, delivery may take an additional day.

Shipments are made by GLS. The courier does not allow delivery to P.O. boxes or poste restante. The terms include working days only and not holidays; they are intended as an indication and we are not liable for any delays attributable to the appointed freight forwarder or third parties. Jewellery items are delivered in their original packaging and accompanied by a guarantee.

When the order is shipped, you will be sent an email containing a tracking link to check the route of the package from the time the courier takes charge of it until the actual delivery to the address indicated by you. You can also check the status of your order by clicking here; within the page you will find the tracking link, which available from the moment the order status changes to Shipped.

Delivery takes place on working days only. It is not possible to make appointments. In case of non-delivery, you will receive an email that will allow you to express your preferences in terms of day and time slot to organise a new delivery attempt. In the event that this message does not receive a reply within 5 days, the goods will be placed in storage at the relevant office.